Extended Christmas Returns
Orders placed from the 8th November 2021 to 20th December 2021 are eligible for our extended 90 day return policy. Please register your return online here.
- Items can be returned to us within 60 days of purchase in a clean, undamaged, unused and resaleable condition (inc. original packaging).
- Please enclose the returns slip you received with your order. This contains your order ID, which we need to process your return. If you do not have a returns slip, please write your order ID on a piece of paper and enclose that.
- Returns can be sent via a courier of your choice*.
- The customer is responsible for the cost of return.
You will be provided with a returns address for our warehouse in Sydney, Australia
Once your return has been delivered by the courier to our warehouse, please allow up to 5 working days for your refund to be processed before contacting us. Once we have processed your return it may take up to 5 working days for your refund to be issued by your payment provider.
*We recommend using a trackable service. We cannot be held responsible for items lost in transit.
Exchanges
We do not offer an exchange option at this time. If you require a different size or product, please place a new order on our website.
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